Frequently Asked Questions (FAQs)

Q: Do you accept payment online?

A: Yes, you may pay securely with your credit card through this Paypal link: Click here (page opens in new window)

Fees are quoted in US dollars and Paypal automatically makes the conversion. See the international currency converter for current exchange rates.

Q: I am scheduled with you for a session online using chat. What software do I need? Is it secure?

A: We use the Skype IM (text chat) client for online sessions. Secure encryption is built into the chat software to help safeguard your privacy. Click to learn more about Skype and to download the software.

Q: What time zone are you in?

A: It varies! Here's a link to the world time clock to help determine our mutual meeting times.

Service Fees

Fees for individual, couple and family therapy in our Calgary office are $200 per 60-minute hour. There is no added fee for additional persons participating in the sessions. Pre-paid packages of 5 sessions are available at $180 per hour.

While payment is expected at the time of the session (VISA and MASTERCARD accepted), most extended health care plans provide coverage for registered psychologists. Please check with your insurer to confirm your policy provisions.

Group programs are offered through the Calgary office at $1000 for the 5-part series. Interested in a virtual group? Fees may vary depending on program scope. Please contact us for costs and technology requirements.

Distance Counselling Services and Quick Consults are billed in 15 minute increments based on an hourly rate of $190. You'll be provided a toll free number for your call - or you may choose to do therapy using Skype. Recent studies indicate that many persons find they are able to focus more clearly without the distractions that may be present in office sessions. Client outcomes and satisfaction have proved comparable to face-to-face counselling. If cost savings, travel time, and convenience are important considerations in your choice of service delivery, we will provide instructions in our initial contact with you to assure your confidentiality.

For your convenience in making payment once we have scheduled your session, click here to make a payment via Paypal (per our discussion).